Welcome to Ptac Supply Nyc !
Same Day 24-Hour AC Repair | We Can Service & Repair Today.
Efficient New Furnaces
Whether you’ve built a new home or your old furnace is simply New Jersey repair, we have a large selection of premium new furnaces from which you can choose. Our experts can help you select the right fit for your budget, the size of your home, and your energy goals. Best of all, we pair all of our products with professional furnace installation services.
Quick Furnace Repairs
A broken furnace on the coldest day of the year can leave you with frozen pipes and an unhappy family. Fortunately, Ptac Supply Nyc has 24/7 availability and same-day service, so no matter the day or time, we can get to your home quickly to provide you with an effective furnace repair.
Furnace Installation Experts
As part of Ptac Supply Nyc ’s commitment to excellence for your HVAC needs, we can provide you with quick and efficient furnace installation services to make sure you won’t ever be left out in the cold. Although we can work fast to get your system operating again, you never have to worry about quality being compromised for the sake of speed. We always take the time to ensure the optimal energy efficiency and performance of our products—guaranteed!
Furnace Maintenance for Long-Lasting Use
If you don’t take care of your furnace with regular maintenance, you could find yourself without heat in the middle of the winter, resulting in the need for inconvenient and expensive emergency services. Routine furnace maintenance isn’t something that the average homeowner should attempt alone, so ensure a safe outcome by leaving this task to our highly trained technicians.
Learn More About Our High-Efficiency Furnaces
If you want to find out more about the benefits of our products and services, feel free to contact the professionals of Ptac Supply Nyc . You can call to speak with one of our experts about your needs, or we can get back to you with a free, no-obligation estimate after you submit our simple online form.
We're Ready to Help...Now!
Day or night, 24/7, count on trusted service from Ptac Supply Nyc .
With a fleet of over 500 vehicles and a staff of 750+ employees, Ptac Supply Nyc stands as the Midwest’s largest heating, cooling, and plumbing contractor. Transparent pricing, knowledgeable technicians, and award-winning customer service are just a few of the many reasons why our customers love us.
Although many modern properties rely on forced-air HVAC systems for heating and cooling, there are some instances where a high-quality boiler is still the best solution for your heating needs. At Ptac Supply Nyc , we provide full-service solutions for everything from installing new boilers to coming out in the middle of the night for emergency repairs, and we offer professional services for:
- Installation
- Maintenance
- Repairs
Professional Boiler Installation for a High-Performance System
Boilers require proper installation from an experienced HVAC crew in order to ensure proper, safe operation. By offering high-quality products from manufacturers that are trusted within the industry, we provide the comprehensive boiler installation service and support that you deserve. When choosing us for your installation, you can expect to receive benefits that include:
- High-efficiency products from leading brand names
- Six- or eight-year manufacturer warranties
- Financing solutions that fit your budget
- Timely service from trained, certified installers
Affordable Maintenance Solutions on Your Schedule
Part of owning a home is maintaining your HVAC system, and boiler maintenance is no exception. These unique systems require specialized attention during regular maintenance in order to make sure that every component is functioning at its best. At Ptac Supply Nyc , we have decades of experience in professional boiler maintenance and servicing of boilers of all types—providing you with access to the best service in the industry, at the best possible price.
24/7 Boiler Repair Services in New York and New Jersey
If your boiler has failed in the middle of winter or you are concerned about unusual noises or smells coming from your unit, you need help fast before a small problem develops into a major disaster.
Our expert boiler repair company offers 24/7 repair services to guarantee that you are never left out in the cold—with no extra charges for nights, weekends, and holidays. Quickly and efficiently, we work to get your boilers back up and running, and we provide a Lifetime Repair Guarantee with all the work that we perform.
Learn More About the Quality Boiler Services that We Offer Today
Ptac Supply Nyc is proud to be New York ’s most trusted HVAC service contractor, and we guarantee that we’ll go above and New Jersey to provide you with the boiler service you deserve—at a cost that won’t break the bank. Get started with requesting your service today by giving us a call, or receive more information on the products and services we offer now by filling out our brief online form!
Ductless heat pumps and air conditioners are an efficient and customized way to control the temperature inside various areas of the home, and Ptac Supply Nyc offers professional service and installation on all New York ductless heating and cooling systems. Whether you are in need of emergency repairs or you’d like to upgrade your traditional HVAC system with ductless solutions, we can assist you with all aspects of your needs to ensure a comfortable and efficient indoor environment.
Ductless Systems for Customized Temperature Control
While many homes have traditional forced air heating and cooling systems, ductless systems continue to grow in popularity for the many benefits that they offer. Ductless heating products and cooling units allow you to maximize the efficiency and comfort of your indoor spaces, and with our ductless HVAC services, you can expect to receive:
- Versatile Control: Ductless cooling and heating systems allow for individualized control of the temperature in your home by creating zoned spaces that can be custom-programmed according to your preferences for each area.
- Energy Savings: As one of the most cost-efficient HVAC systems, ductless systems increase home efficiency and reduce utility costs by allowing you to have control over which areas are being heated or cooled in the home.
- Improved Air Quality: Air ducts can be a breeding ground for microbes, allergens, and contaminants that reduce indoor air quality, but a ductless system eliminates this issue with its innovative design.
MSZ/MUZ High-Efficiency Heat Pump
With the MSZ/MUZ High-Efficiency Heat Pump, you can enjoy high heat capabilities at low ambient temperatures. In fact, it offers some of the greatest efficiency that you can find in any ductless heating pump on the market today. Best of all, this product is known for its industry-leading quality and reliability.
MSZ/MUZ M-Series Heat Pump
At Ptac Supply Nyc , we understand that each of our customers has different efficiency and budget needs, so we offer the MSZ/MUZ Heat Pump as a more cost-effective solution. This system is also ideal for homes that don’t need high heat capabilities between furnace uses.
Sign Up for a Free Consultation Today for Ductless Heating and Cooling Installation
At Ptac Supply Nyc , we have the skills, experience, and resources to handle all HVAC service needs—including repairs, installation, and maintenance for ductless systems. Learn more about our expertise and the services that we offer by giving us a call today, or request more information now by filling out our simple online form.
Top-Rated New Air Conditioners
Staying cool is important, but so is caring for the environment. Our top-rated, environmentally responsible new air conditioners allow you to do both. We offer a selection of units to suit different price points and that boast features such as quiet operation and impressive energy efficiency. We offer flexible financing, with approved credit, for AC replacement so you can budget for the quality system you need.
Expert AC Installation
Whether you’re installing a system from scratch including ductwork, or just swapping out an older unit for one that is more energy efficient, our AC installation professionals have the experience to get the job done right. From the consultation through project completion, you can count on courteous service from every member of our team.
24/7 AC Repair
If your air conditioning goes out in the middle of the night, it’s good to know that you won’t have to wait for business hours for a repair. Instead of enduring a night of sweltering temperatures, call on our 24/7 AC repair services. You’ll never be charged extra for an after-hours call, and our work is backed by our lifetime repair guarantee.
Affordable AC Maintenance
One of best ways to get optimal performance from your system is to have regular AC maintenance performed. Our affordable, annual air conditioning services will help us spot small issues before they become expensive repairs and ensure that your unit is running at peak efficiency. Our annual AC clean and check is backed by the Four Seasons No Breakdown Guarantee™!
Contact Us for More Information about Our Air Conditioning Services
Enjoy energy-efficient comfort all summer long with our top-rated units and expert air conditioning installation, maintenance, and repairs. Call Ptac Supply Nyc today or fill out our online contact form to request an appointment.
AC Repair
You rely on your air conditioning unit to perform at maximum efficiency when you need it the most, and when your system breaks, you need expert help fast—especially in the hot summers of the Midwest. At Ptac Supply Nyc , our AC repair experts are available day or night to provide you with timely, high-quality solutions that restore your system back to working order. With our highly trained techs, state-of-the-art equipment, and affordable pricing, you can count on us for all of your air conditioning needs.
Expert Air Conditioning Repair from a Top-Rated Company
When it comes to HVAC repair, you need to work with a company that has a stellar reputation for providing service that is guaranteed to solve your problems once and for all. As New York ’s most trusted HVAC service contractor, that’s what you get with the air conditioning repair solutions from Ptac Supply Nyc .
Regardless of the make or model of your unit, our AC repair services cover the full scope of household needs, and we offer:
- Emergency Service: Our crews are available 24/7, 365 days a year, and we provide a response quickly to handle your problem right when you need us.
- Timely Repair Options: In addition to our emergency AC repair, we offer same-day appointments and fast solutions that minimize the downtime of your system.
- Guaranteed Quality: At Ptac Supply Nyc , we provide a Lifetime Repair Guarantee on all service work that we complete.
- Experienced Technicians: All of our techs are certified, licensed, and highly trained to ensure that you get the highest-quality service available in the region.
Contact Us Today to Schedule Your New York AC Repair Service!
As a top provider of top-rated air conditioners and professional service, Ptac Supply Nyc is here to ensure that you have the cool and comfortable living environment that you deserve. Learn more about what we have to offer today by giving us a call, or request additional information now by filling out our brief online quote form!
Ptac Supply Nyc is the trusted choice for HVAC service, but did you know that we also provide professional plumbing services? We can handle anything from blocked pipes to new tub installations with the same workmanship and superior customer service you expect from our award-winning team. We offer comprehensive plumbing services, including:
- Tubs and Showers
- Sump Pumps
- Pipes and Sewers
- Other Services
- 24/7 Repair
Tubs and Showers
Whether you want a new tub or shower to freshen up the style of your space or you just need to fix a leak in the shower, a plumber from Ptac Supply Nyc can help. Our fully licensed, experienced plumbers have the skills needed to diagnose and correct any problem from water pressure to leaks.
Sump Pumps
If your home doesn’t have a sump pump, adding one is a smart investment. Cleaning up the water damage that results from flooding can costs thousands, so protect your home now with a sump pump with commercial-grade power. We can also repair and maintain your current sump pump, so it will be ready to spring into action when the waters start to rise.
Pipes and Sewers
The pipes that channel clean water into your home and carry away waste to the sewer are often taken for granted by homeowners—until something goes wrong. When that happens, call on the proven services of Ptac Supply Nyc . Our experienced plumbers provide inspections, maintenance, and repairs to pipes and sewers to keep everything flowing smoothly.
Other Plumbing Services
From attic to basement, we can take care of all your plumbing needs. Some of the other services provided by our plumbing contractors include repair, installation, and maintenance for:
- Hot water heaters
- Drains
- Toilets
- Sinks
- Garbage disposals
24/7 Repair
Plumbing emergencies don’t always happen during business hours, but you can count on us 24 hours a day. Our 24/7 repair services mean that we’ll be there anytime you need us—and we never charge extra for after-hours calls. You’ll also have peace of mind knowing that our work is backed by our lifetime repair guarantee.
Learn More about Our Plumbing Services
From small leaks to major plumbing emergencies, Ptac Supply Nyc will get things back to normal with our fast, affordable services. Call today, or fill out our simple online form now to schedule your service call with New York ’s Most Trusted HVAC Service Contractor.
Your HVAC system can’t work without a functioning electrical system in your home, and Ptac Supply Nyc provides one-stop solutions with our electrical services in New York . With our comprehensive service, we can upgrade your electrical system and enhance your home with a back-up power source—ensuring that your household remains comfortable in any season of the year.
The professionals at our premier HVAC company provide electrical services and products that include the following:
- Panel Replacements
- Generators
Panel Replacements from Licensed Electricians
You need the help of a skilled electrician when your electrical panel needs servicing, and we offer professional panel replacements to guarantee that your system is safe and functioning at maximum efficiency. Whether your current panel consists of outdated components or you need additional power for a remodel or to accommodate a more powerful HVAC unit, we guarantee the quality of our work and provide solutions that fit within your budget.
High-Quality Generators—Expertly Installed
The weather in the New York area can be unpredictable and severe, leading to a high risk of power outages from strong summer storms or winter snowfalls. At Ptac Supply Nyc , we offer electrical services to install high-quality generators that give you the reliable back-up power source that you need to stay safe in any weather.
Our generators are built for performance, come from top-rated manufacturers, and offer benefits and features that include:
- Full-home power for all devices and systems
- Self-testing abilities to ensure timely response
- Quiet operation designed for a comfortable living environment
- Natural gas line connection that eliminates the need for gasoline
- Long-term warranty protection for your peace of mind
Get More Information on Our Professional Electrical Service Today!
As your trusted local HVAC contractor, Ptac Supply Nyc can capably handle the full scope of your household needs—from installation of heating and cooling systems to providing emergency repairs and top-quality electrical services. Get more information about our service offerings today by giving us a call, or simply fill out our online form now to connect with a friendly HVAC specialist and request additional information.
Our heating service company serves the New York area and surrounding suburbs, so you can rest assured we'll be there when you need us. We have a fleet of 16 vans to provide service throughout the area, and we're committed to providing superb customer service. We will ensure you are fully satisfied with our services by providing courteous care to your property and your family while also offering thorough repairs, installations, and commercial work at affordable rates.
Does your Queens, Brooklyn, Manhattan home or business need a New Heater?
Heating installations: Whether you are building a new property and need a heating system for the very first time, or you have an older system that is in need of a replacement, our team offers installations you can trust. We work with all makes and models, and we can even help you choose the right furnace or heater for your Queens, Brooklyn, Manhattan Counties property based on size and your budget.
We can install various types of heating systems, including central heat, heat pumps and boilers to keep your home or business warm and toasty all season long. When the temperatures drop, the last thing you need is for your heater to fail. We can provide you with a brand new system that has been carefully and professionally installed, so you won't have to deal with the stress of a faltering heat system any more. To learn about the various options for a new heater in Queens, Brooklyn, Manhattan Counties, call (718) 414-2856 .
Contact us now to book our HVAC services
If your heating system isn't heating your home effectively, you may be wondering what you should do. We offer an emergency service, so know that you can call us any time of the day or night and we'll be there to help. When the temperatures outside are in the single digits, the last thing you want to do is waste time trying to figure out if you can get it working again yourself.
Luckily, in some cases, you can prevent the sudden loss of heat by recognizing the signs that your system may need to be replaced soon. For instance, if your furnace is more than 15-20 years old, it's probably time to have a thorough inspection and possibly a replacement BEFORE it's needed. It can become more costly to maintain and repair a furnace that is at the end of its life than it is to purchase a new system.
How much does it cost to have a new heater installed in Queens, Brooklyn, Manhattan ?
Heating systems can vary a great deal in price, depending on the size of the system, the brand, the warranty, and more. We can help you choose a heating system that will work for your home or business while also fitting into your budget. Additionally, our team can provide you with an accurate quote, which will give you the opportunity to plan in advance whenever possible.
How long will my heating system last?
This depends on the type of heater or furnace as well as other factors, such as how often you will need to use it and how often during the day it runs. On average, central heating systems can last up to 20 years, but some may begin to fail after as few as 10 years. We will help you choose the right system for your home, so you can get the biggest bang for your buck.
We understand that replacing your central heating is a major investment, so we will do everything we can to ensure you choose a system that will give you the right balance of longevity and affordability. There are many things to consider when choosing a new heater, including what type, how big of a unit you need, where it will be located, whether you can run ductwork if your home doesn't have any, and more.
Types of heating service systems used in Queens, Brooklyn, Manhattan
Choosing a heating system can be difficult, as there are many types, including:
Gas furnaces: This is the most common type since natural gas is the most economical to operate.
Electric furnaces: These are most costly to run, but are often cheaper to buy upfront. They are the most common option when gas is not available.
Oil furnaces: Although not as popular as they once were, gas furnaces are still a good option where others are not available. This type of furnace requires that you keep oil on-site, usually in a large drum stored outdoors.
Geothermal heating: While the most costly to install, this type of heating uses energy stored naturally in the earth. It is highly efficient and eco-friendly.
Commercial heating: We not only offer service for residential areas, but we also provide commercial heating services. We can handle even large and complex systems to keep your office, restaurant, shopping center, or any other public space properly heated all winter long.
Heating Service Repair Queens, Brooklyn, Manhattan Counties
Despite how expensive or well-maintained your heating system is, there will come a time when you will find yourself in need of a Queens, Brooklyn, Manhattan heater repair company. Our team is experienced in all aspects of repair and maintenance of central, and non-central, furnaces and heating systems, so we can get your home or business warmed up and feeling cozy and comfy once again. Do you live in Queens, Brooklyn, Manhattan Counties? We can help. Call (718) 414-2856 .
During the coldest winter months, having a reliable heating system isn't just a luxury. When the temperatures drop into the single digits, it is often a matter of health and safety. Especially for young children and the elderly, there is no time to wait when your heat isn't working, as they can suffer from health repercussions very quickly.
That's why we provide a 24/7 emergency service. Give us a call when your heat stops working, and we'll come out to you, usually within one hour, to provide a quick and effective repair to ensure your home or business is safe and warm once again.
Contact us now to book our HVAC services
Our furnace repair company is highly trained and capable of handling even the most complex of issues. You'll find that we can work on virtually any make and model of furnace, while also keeping our repairs as quick and affordable as possible.
With over 15 years in the industry, you can rest assured that we can handle even the largest and more complex of commercial jobs, while also being comfortable with small residential repairs that can be completed quickly. We'll not only provide repair service, but we'll also show you ways to keep your system running as smoothly and efficiently as possible.
Heating repairs: Even the best system will occasionally need repair work. We handle repairs large and small, no matter how complex. Whether you need a new filter or a good cleaning of the coils, or you need a full replacement of parts, we'll help you get your heating system up and running again.
Heating Maintenance Agreements are always Available and Affordable
Maintenance: It's a good idea to have your heat and air systems inspected every year before the first use. We will come to your property and give your heating system a thorough inspection to ensure it is in good working order, and that there is nothing which may cause it to run less efficiently. Additionally, this allows us to find small problems before they become big ones, so you can have repairs completed earlier before they become costly.
There is no way to know how much your heating system will cost to repair until we perform a thorough inspection to determine what the problem is. Costs will depend widely on how long the repairs will take. That way you will know what types of parts might be needed in order to perform the repair. Rest assured, we will go over all costs with you prior to getting started. We are well known for providing competitive rates.
Commercial heating: We not only offer service for residential areas, but we also provide Queens, Brooklyn, Manhattan commercial heating services. We can handle even large and complex systems to keep your office, restaurant, shopping center, or any other public space properly heated all winter long.
#1 For Heating Services-New Installations-Repairs Queens, Brooklyn, Manhattan
If you are looking for a heating company serving Queens, Brooklyn, Manhattan you can trust. Ptac Supply Nyc offers a wide range of heating services to keep your home or business warm and comfortable during the cold winter months. There are few things worse than realizing on the coldest day of the year that you have no heating system.
This is not only an uncomfortable situation for everyone involved, but it is also potentially dangerous when the temperatures dip below freezing. We can get your heater working again fast. We even offer emergency services 24 hours a day, 7 days a week, so you can call us any time to have your heating repaired as quickly as possible.
Heat pump installs and repair
Heat Pumps
Serving Queens, Brooklyn, Manhattan County
There is a range of heating options for your home, and a different option might be the best fit for one person vs another. Heat pumps are one such viable option that you may have heard of. If you are looking into having a new heating system installed, Ptac Supply Nyc is an expert heat pump repair company that can help you make the right decision for your family or business based on a variety of factors. We also provide heat pump repairs and installations, so you can get all the information and services you need from one convenient location. Live in Queens, Brooklyn, Manhattan county? We can handle all your heat pump needs.
What is a heat pump?
A heat pump is another type of heating system in your HVAC unit. It regulates the indoor temperature in both hot and cold weather by removing heat from your home during the summer and then doing the opposite during the winter by capturing heat from the outdoor air and moving it into your home.
In many cases, it works alongside an electric or gas furnace. They're best used in warm areas, however even in the coldest of settings they make a good supplementary heating system to help out on days that are especially cold. This type of heat pump also works like air conditioning when it's hot out. However, there are also geothermal heat pumps which pull heat energy from the earth vs from the air. These can also be used as A/C, but they are also more expensive to have installed.
Contact us now to book our HVAC services
Because there are so many options on the market, it can be daunting to choose the right one for your situation. It can also be difficult to determine whether an older heat pump requires a full replacement, or whether it can be repaired by our skilled team of technicians.
We can help you choose the right type of heat pump or furnace for home. Since both can be used by your cooling system as well, we can help you choose your entire HVAC system at once to help you make the most of your money and to make installation easier and more economical.
Additionally, if your existing system only needs a few repairs, we will help you get that done as well to save you time and money! We care about the comfort of our customers, so we’ll also help you choose the option that is truly best for your situation.
Our Queens, Brooklyn, Manhattan heat pump repair company is here for you at each step of the process to ensure you have a workable heating solution for your home, while also meeting your budget and time restraints. We have been in the business for over 15 years , and our technicians are highly trained and knowledgeable about all of the equipment we carry.
Whatever your needs and budget, we can find a system that best fits your situation. We also provide full installation services, so you can rely on us to get your new HVAC set up and working in no time. Whether it's the first time you're having something installed and you need ductwork and all aspects of the final system in place, or you simply need to have an older unit replaced, we will get the job done!
When it comes to keeping your family warm, cozy, and safe during the cold winter months, there are few things more important than properly maintaining your boiler. Our boiler repair company can provide you with the repairs, ongoing maintenance, and replacements you need to keep your home or business comfortable all winter long. Are you located in Queens, Brooklyn, Manhattan Counties? No problem because we have been serving your area for over 15 years !
Our team of trained and licensed HVAC technicians have been in the business for many years helping clients throughout the area upgrade their systems, or make repairs needed to keep their current systems running smoothly. We'll help you determine which options are the right fit for your family.
There are three main types of boilers - gas, oil, and electric. Each one functions in a similar fashion but has its own intricacies which may impact how it is repaired or installed. Our staff are trained to handle any type of boiler you choose, so you're free to pick the selection that works best for your home.
They are a great option for homes as well as businesses, as they are quiet when operating and they will work even in locations that do not have ductwork. Boilers are often used in homes that have radiant floor systems.
We provide a range of boiler services in New York and surrounding areas. For starters, we recommend having a yearly checkup for your heating system, including all boilers, heaters, heat pumps and furnaces. We will go through your system and make sure it is in good working order before it gets cold outside and you find yourself without heat.
Additionally, this allows us to catch any small problems before they become serious issues. Your annual upfront investment can save you time and money in inefficiency costs and repairs that may be needed without ongoing maintenance.
We are committed to your satisfaction, so we'll never leave you out in the cold! We even provide emergency services, so if the heat goes out in the middle of the night, we'll be there to help so you're not put at risk due to being in the cold for extended periods.
If your boiler is older and no longer working properly, or if it has become a hazard to use, we can also provide full replacements and installations. You can upgrade to a more energy-efficient model, or simply choose the simplest option to get your home's heat back up and running for the lowest possible cost.
Our expert technicians will help you choose the right option for your home allowing you the peace of mind of knowing that you have operational heat that will offer years of function. We provide a lifetime warranty on our repairs - that's how confident we are in our work.
Studies have shown that indoor air quality is often worse than the air outside. This is partly due to using cleaners and fragrances indoors without ventilation, but it can also be caused by a dirty HVAC system.
As air moves in and out of ductwork, it pulls dust and other particles through them, including smoke, grease, and other contaminants from your home. This can not only affect the quality of your air, but it can also affect the efficiency of your entire system. Our duct cleaning company in Queens, Brooklyn, Manhattan provides a range of duct cleaning services throughout the city and surrounding areas.
Having your ductwork cleaned regularly has many benefits. These can include:
This cost of duct cleaning can vary depending on a variety of factors. The size of your home, the size of the ducts, how dirty they are, and other factors can also play into how much your total financial cost will be. Rest assured that we'll go over the costs with you in advance, so you know precisely what you're paying before we get started.
When you call, we will come to your home and take an assessment of your ductwork. We'll determine how much cleaning will be involved in order to offer an accurate quote. Additionally, our team will offer you solutions for keeping your ductwork cleaner in between professional servicing, so you can keep your indoor air quality cleaner and safer for your family.
If you're ready to get started, get in touch with our team via email, and one of our associates will get back to you shortly to set up an appointment. Or, you can give us a call directly for duct cleaning in Queens, Brooklyn, Manhattan Counties.
We will arrive at your home during your scheduled time slot or we will discount your service by up to 15%
We are available 24 hours, 7 days a week with 1 hour emergency service is most cases.
Ptac Supply Nyc is fully insured with liability, Workman's Compensation, and Completed Products Insurance for your safety and protection.
We charge by the job not the hour. All pricing and options are presented prior to the start of any work for your approval. The price quoted will be the same as when the job is complete. There are no hidden charges.
All Technicians and Installers go through vigorous training through factory and ongoing educational programs. They are background checked, drug tested and uniformed to insure we have the best people on the job.
You can be assured that a Professional, courteous and clean technician will show up to your appointment and leave you home as clean or better than it was prior to our visit.
All of our work is done right the 1st time or we will do whatever it takes to make it right.